Employment Opportunities at ASCY

Family Support Worker

ASCY – Affiliated Services for Children and Youth

Job Title:  Family Support Worker – 12-month contract
Reports To:  Infant Hearing Program Manager and Director of Child and Family Services
Office Location:   1425 Cormorant Rd. Unit 101, Ancaster
Work Environments:  Office, Community Locations

The Family Support Worker is an integral member of the Infant Hearing Program (IHP) and Blind-Low Vision Program (B-LV) and is directly accountable to the Early Words’ Co-ordinator, in conjunction with the Executive Director of ASCY.

What we offer:

  • 12 month contract position of 37.5 hours a week
  • Monday – Friday, 8:30 – 4:30 with flexibility to occasionally work outside of regular hours
  • Salary: $36.25-$43.25/hr. depending on experience
  • 8% vacation pay
  • 3 days of paid time off during December holiday season

Primary Functions and Responsibilities:


  • Receive referrals of babies with permanent hearing loss from the audiologist and complete intake
  • Ensure the family receives up to date, unbiased, information concerning options for communication development
  • Facilitate referrals to community professionals and community resources as required
  • Hold and document regular Communication Development Plan meetings and other documentation required by the funder
  • Support Music therapy programs with a Registered Music Therapist
  • Provide parent education/support workshops
  • Provide guidance/work collaboratively with the Parent Mentor
  • Work with BLV Program consultants and provide family support to clients in that program
  • Liaise with other community professionals involved with the family (e.g. NPCC, NICU, Infant Parent Program, McMaster Children’s Hospital social workers and other team members)
  • Provide regular follow-up to ensure family needs are being addressed
  • Responsible for any and all other duties as may be required in accordance with proper training and certification requirements


  • Support families in accessing community resources and financial supports
  • Assist with documentation and the completion of entry and reporting requirements for the Healthy Child Development – Integrated Services for Children Information System (HCD-ISCIS)
  • Maintain clinical records using the Electronic Health Record
  • Communicate regularly with the Program Manager regarding families in crisis and program issues, reporting on caseload and professional progress with each
  • Support virtual and in-person services
  • Responsible for any and all other duties as may be required in accordance with proper training and certification requirements


  • BSW or MSW or education in a related field
  • Experience working with families with children with special needs
  • Leadership skills
  • excellent interpersonal abilities
  • Excellent written and oral communication skills
  • Ability to work as part of a team
  • Has access to reliable transportation and, if applicable, has a valid Ontario’s driver’s license and carries vehicle liability insurance on their vehicle.

COVID-19 considerations: As a condition of employment, all staff are required to provide proof that they are fully vaccinated or provide evidence of a valid exemption satisfactory to ASCY prior to the start date.

This position is dependant on government funding.  In the event that funding is reduced or terminated a minimum of one month’s notice will be given to the employee.

If you are interested in the above-outlined position, please submit a cover letter and resume by 4:00 p.m. on Friday, June 2, 2023 to: 

Human Resources
Affiliated Services for Children and Youth (ASCY)
526 Upper Paradise Rd., Unit-A
Hamilton, ON  L9C 5E3
Fax:  905-574-8843   

ASCY is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees — their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience..

Please note: Only those applicants who are selected for an interview will be contacted.


  • This position description outlined above indicates the general nature and level of work expected.
  • It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the incumbent.
  • The incumbent may be asked to perform other duties as required.
Volunteer Board Member

ASCY – Affiliated Services for Children and Youth serving the Hamilton, Niagara, Brant, and Haldimand-Norfolk communities.


ASCY provides multiple services including capacity building via professional learning, mentorship and resources to Early Childhood Educators in the city of Hamilton and Haldimand-Norfolk. ASCY is the lead organization for the Preschool Speech and Language Services in Hamilton. ASCY is the lead agency of the Central South Infant Hearing Program and Central South Blind Low Vision Early Intervention Program (serving children and their families in Hamilton, Niagara, Brant and Haldimand -Norfolk).


The ASCY Board operates under a results-based, policy board model. This model is a collaborative partnership between the Board and the Executive Director, with a focus on vision, strategic planning and agency governance. Board members are not involved in the management of operations. The Board meets monthly on the third Monday of each month (except July and August) at 5:00 -6:30 pm. In addition to the monthly Board meetings, there is the opportunity for making contributions by involvement in task-focused committees. The Annual General Meeting is held in June.


ASCY is looking for individuals who can contribute their time and talents to our volunteer Board of Directors. Applicants will share our belief in:

  • quality care and education as an important early investment that leads to later outcomes of success for all children
  • the vision that all children belong and have equal opportunities to thrive
  • capacity building and mentorship of educators that work with young children
  • early identification, prevention, intervention, and capacity building to support children to achieve their developmental milestones
  • collaboration with families, children, professionals, and communities to share knowledge, build capacity and create equitable opportunities for all.

Currently the ASCY Board of Directors consists of members with a variety of lenses, including Human Resources, Health, Legal, Education and Children and Social Services. We are committed to cultivating an inclusive Board culture, rich in knowledge and experience, and seek to create a Board that reflects the diversity of the families and communities we serve.


ASCY Board of Directors,
Recruitment Committee

ASCY Board of Directors Application


ASCY is an equal opportunity employer.
ASCY welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process.

Please note:  Only those applicants who are selected for an interview will be contacted.